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SAP Certified Application Associate - SAP Field Service Management 19Q1 : C-C4HFSM-91

C-C4HFSM-91 actual test
  • Exam Code: C-C4HFSM-91
  • Exam Name: SAP Certified Application Associate - SAP Field Service Management 19Q1
  • Updated: Jul 30, 2026
  • Q & A: 88 Questions and Answers
  • PDF Demo
  • PC Test Engine
  • Online Test Engine
  • Total Price: $59.99  

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SAP C-C4HFSM-91 Exam Syllabus Topics:

SectionWeightObjectives
Master Data Management12% - 18%- Master Data Configuration
  • 1. Equipment and Installed Base
  • 2. Business Partners
  • 3. Organizational Structures
  • 4. Data Import and Maintenance
Smartforms and Reporting8% - 12%- Forms and Documentation
  • 1. Customer Sign-Off
  • 2. Smartform Design
  • 3. Reporting and Output Generation
  • 4. Template Management
Mobile Field Service Execution12% - 18%- Mobile Application Usage
  • 1. Offline Capabilities
  • 2. Activity Execution
  • 3. Time and Material Recording
  • 4. Workflow Management
Planning and Dispatching12% - 18%- Resource Planning
  • 1. Assignment Management
  • 2. Skills and Availability Matching
  • 3. Capacity Planning
  • 4. Scheduling and Dispatching
Administration and Configuration8% - 12%- System Administration
  • 1. Permissions and Roles
  • 2. User Management
  • 3. Security Configuration
  • 4. Company Settings
Integration8% - 12%- System Connectivity
  • 1. API Usage
  • 2. SAP C/4HANA Integration
  • 3. Data Synchronization
  • 4. SAP ERP Integration
Analytics and Reporting8% - 12%- Business Analytics
  • 1. Dashboards
  • 2. Performance Analysis
  • 3. Operational Reporting
  • 4. KPIs and Metrics
Business Rules and Automation8% - 12%- Automation Features
  • 1. Notifications and Triggers
  • 2. Business Rules
  • 3. Workflow Automation
Customer Self-Service and Crowd Service< 8%- Customer Engagement
  • 1. Customer Communication
  • 2. Crowd Workforce Management
  • 3. Self-Service Portal

SAP Certified Application Associate - SAP Field Service Management 19Q1 Sample Questions:

1. What is the "workflow step" feature (mad( all correct options)? Choose Two correct answers.

A) This feature does not help with automatic time recording
B) With this feature the dispatcher will see in the planning board in which step the technician currently is
C) With this feature. the technician only needs to set the service workflow step that he is currently at (e.g. travelling. working, break) and the app will automatically send GPS-location and time-stamps to the cloud


2. You want to create a new smart form. Which fields can you define? Choose the correct answer.

A) Description, Revision, Type, Tag
B) Name, Description, Category, Labels
C) Name, Description, Revision, Type
D) Description, Category, Revision, Tag


3. What is the first step a technician needs to take to add a smart form within the SAP Field Service Management module app? Choose the correct answer.

A) Select a template
B) Select whether it is mandatory
C) Select a linked object
D) Select a record form the linked object


4. As an administrator, you can maintain setting at different levels. Which statements explain how you apply these settings? Choose Two correct answers.

A) You apply account-level settings to a specific database.
B) You apply company-level settings to all databases.
C) You apply company-lavel settings to a specific database.
D) You apply account-level settings to all databases.


5. What is needed to design a checklist? Choose the correct answer.

A) You need to download Checklist designer from SAP
B) The checklist template needs to be in status "Editing"
C) Checklist Designer needs to be installed in your ERP
D) You need a checklist designer license


Solutions:

Question # 1
Answer: A,B
Question # 2
Answer: B
Question # 3
Answer: B
Question # 4
Answer: C,D
Question # 5
Answer: B

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