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GCCC SCMP Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Advising and Leading | 23% | - Aligning communication with business objectives - Strategic counsel to executives and leadership - Coaching and advising on communication practices |
| Ethics and Professional Standards | 10% | - Legal compliance and ethical decision-making - Professional accountability and integrity - Applying IABC Code of Ethics |
| Innovation and Integration | 10% | - Adopting new technologies and approaches - Integrating communication across channels and functions |
| Reputation Management | 18% | - Crisis communication and stakeholder trust - Building and protecting organizational reputation - Identifying and mitigating reputational risks |
| Strategy Development | 19% | - Situation analysis and stakeholder mapping - Aligning communication with organizational strategy - Defining objectives, strategies and risk planning |
| Communication Management | 20% | - Budgeting, governance and project oversight - Team leadership and resource management - Developing business cases and managing performance |
GCCC Strategic Communication Management Professional Sample Questions:
A communication department is overwhelmed with work and company leadership has delegated two additional high-priority projects that will require significant staff time. As part of a request for an increase to the budget to complete the projects, the communication manager should:
- A. Suggest that current work be given to another department so communication staff could work on the new projects.
- B. Indicate the volume of deliverables the department has produced during the last year to demonstrate how overworked the department is.
- C. Ask for an increase that will bring resources to at least the average for other companies in a benchmarking study.
- D. Demonstrate to leadership how current communication projects are prioritized according to resources and skill sets that are available.
Correct Answer: D 🗳️
Explanation: Only visible for TestPassed members. You can sign-up / login (it's free).
Following a traditional service center funding model is an advantage for a communication team because:
- A. it contributes to the bottom line by generating profits for the company.
- B. the in-house clients understand the value of the communication team because they pay market rate for communication services.
- C. the team is always eager to do their best work because they have a captive client base.
- D. the cost is not a barrier for clients from working with their in-house communication professionals.
Correct Answer: D 🗳️
Explanation: Only visible for TestPassed members. You can sign-up / login (it's free).
Which objectives are MOST important when developing a communication strategy?
- A. Specific, measurable, attainable, relevant, and time-sensitive
- B. Strategic, memorable, attainable, and task-oriented
- C. Substantial, marketable, actionable, and time-sensitive
- D. Safe, measurable, actionable, relevant, and targeted
Correct Answer: A 🗳️
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Which of the following is the MOST important role in strategic communication during digital transformation?
- A. Employee engagement surveys
- B. Selection of communication tools
- C. Technology training plans
- D. Change management communication
Correct Answer: D 🗳️
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Which action is MOST important in a leader's role for effective communication with employees?
- A. Ensure all communication flows through the executive leadership.
- B. Provide information and feedback on individual performance only during formal reviews.
- C. Make information available so employees have the essential information to do their jobs effectively.
- D. Provide organization information that is approved by executive leaders.
Correct Answer: C 🗳️
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