UPDATED [2022] Pass Salesforce Financial-Services-Cloud Exam in First Attempt Guaranteed
Pass Financial-Services-Cloud Exam Latest Practice Questions
NEW QUESTION 39
When case assignment rules are being setup, cases can be assigned to whom? (2 answers)
- A. Contact
- B. Queue
- C. User
- D. Case Team
Answer: B,C
NEW QUESTION 40
What setting is controlled by a user's profile? (3 answers)
- A. Locale settings
- B. Assigned apps
- C. Field level security
- D. Record type assignment
- E. Feature license assignment
Answer: B,C,D
NEW QUESTION 41
What type of field allows users to input text, images, and links?
- A. Text area
- B. Input area
- C. Text area (rich)
- D. Text and Image area
Answer: C
NEW QUESTION 42
The Salesforce Admin wants to change the fields that are showing on the Actionable Relationship Center Household Card. How can the Admin achieve this?
- A. Change the fields directly from the card.
- B. Edit Household Page Compact Layout on the Account Object.
- C. Use the Schema Builder to update the field on the Household Card.
- D. Edit Household Page Compact Layout on the Contact Object.
Answer: B
NEW QUESTION 43
Not all life events or business milestones apply to every customer. To create a better customer experience, you can hide the life events or business milestones a customer hasn't achieved or is unlikely to achieve in the future. Which of the following statements are correct?
- A. Life Events can not be displayed on the Household level of the Account Record.
- B. The option to hide life event types or business milestone types is not available in the Communities version of the Life Events or Business Milestones component.
- C. When you hide a life event or business milestone type, it doesn't appear on the component until you add an event or milestone of that type.
- D. It is possible to hide Sensitive Life Event or Business Milestone Types in the Insurance Agent Portal.
Answer: C,D
NEW QUESTION 44
What is a method for adding content to Salesforce CRM content? (2 answers)
- A. Chatter files
- B. Documents
- C. Libraries
- D. Attachments
Answer: A,C
NEW QUESTION 45
What is the purpose of the ideas community? (2 answers)
- A. To post customer ideas by logging cases on the Ideas tab of the portal
- B. To invite customers, partners, and employees to submit ideas
- C. To provide access to articles that answer questions around an idea theme
- D. To comment on and vote for ideas posted by other community members
Answer: B,D
NEW QUESTION 46
What Actions can you take from Life Event card? Select all that apply!
- A. Create Lead and Referral
- B. Request Record Approval
- C. Create Opportunity
- D. Create Case
Answer: A,C,D
NEW QUESTION 47
Universal Containers wants to automatically back up all the Salesforce data on a monthly basis.
Which tool can a system administrator use to meet this requirement?
- A. Import wizard
- B. Data export service
- C. Scheduled report.
- D. Analytic snapshot
Answer: B
NEW QUESTION 48
Which of these Object Types are part of the Financial Services Cloud Data Model (Select 3)
- A. FSC Packaged Objects
- B. Action Plan Objects
- C. Sales or Service Objects
- D. FSC Marketing Objects
- E. FSC Standard Objects
Answer: A,C,E
NEW QUESTION 49
Universal containers set the organization-wide defaults for cases to private. When a case is escalated, case ownership changes to Tier 2 support agent.
How can a system administrator give the sales operation team read/write access to all escalated cases?
- A. Create a case escalation rule.
- B. Create a case assignment rule.
- C. Create an ownership-based sharing rule.
- D. Create a criteria-based sharing rule.
Answer: D
NEW QUESTION 50
What item appears in a user's My Unresolved items after synchronization (2 answers)
- A. Emails not associated to a record
- B. Cases not assigned to a contact
- C. Contacts not assigned to an account
- D. Note not associated to a record
Answer: B,C
NEW QUESTION 51
A time dependent action is placed in the work flow queue when the record is created.
When will the action be removed from the queue? (2 answers)
- A. When the record no longer matches he rule criteria.
- B. When another record triggers the same workflow rule
- C. When the action is deleted from the workflow queue.
- D. When a validation rule is triggered for the record
Answer: A,C
NEW QUESTION 52
Which statement is true regarding an approval process? (2 answers)
- A. A delegated approver can reassign approval requests
- B. An approval action defines the result of record approval or rejection
- C. The approval history related list can be used to track the process
- D. An assignment rule defines the approver for each process step
Answer: B,C
NEW QUESTION 53
What can be transferred from one user to another user during mass transfer of account records? (3 answers)
- A. Closed activities
- B. Open cases
- C. Closed cases
- D. Related custom object records
- E. Open activities
Answer: B,C,E
NEW QUESTION 54
Universal Containers has a marketing team set up as a public group. A sales representative would like to engage the marketing team on one opportunity.
What should the sales representative do to ensure the marketing team can access the opportunity?
- A. Add the public group to the opportunity team.
- B. Manually share the record with the public group.
- C. Add the public group to an opportunity queue.
- D. Change the opportunity owner to the public group.
Answer: B
NEW QUESTION 55
How can a system administrator restrict users from viewing certain fields in list views, searches, page layouts and reports?
- A. Set the field to hidden using field-level security
- B. Set the field to hidden on the user role
- C. Remove the field from reports and list views
- D. Remove the field from page layouts
Answer: A
NEW QUESTION 56
What type of record access can an administrator grant (2 answers)
- A. Read/Write only
- B. Read only
- C. Read/Write/Delete
- D. Read/Write/Transfer
Answer: A,B
NEW QUESTION 57
A user at Universal container reports an error message when attempting to log in. the administrator checks the user's login history, but there is no record of the attempted login.
What could be cause of this issue?
- A. The user is attempting to log in outside of the profile login range
- B. The user is attempting to log in outside of the profile IP
- C. The user is attempting to log in with wrong password
- D. The user is attempting to log in with wrong username
Answer: D
NEW QUESTION 58
What feature allows a user to group campaigns within a specific marketing program or initiative?
- A. Campaign lists
- B. Campaign members
- C. Campaign influence
- D. Campaign Hierarchy
Answer: D
NEW QUESTION 59
What is the maximum number of fields that can be displayed on the ARC Record Card?
- A. 0
- B. 1
- C. 2
- D. 3
Answer: B
NEW QUESTION 60
Which accounts are automatically synchronized on Salesforce classic
- A. All recently accessed accounts
- B. Accounts that the users own
- C. Accounts selected with the sync button
- D. Any account created in the last 30 days
Answer: A
NEW QUESTION 61
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