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Apple SUP-2026 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Diagnostics and Troubleshooting | - Support procedures
|
| Device Setup and Configuration | - Initial device setup
|
| Device Management | - Management technologies
|
| Privacy and Security | - Security features
|
| Networking and Sharing | - Network connectivity
|
Apple Device Support Sample Questions:
1. Which macOS Recovery feature is available ONLY on Mac computers with Apple silicon from the macOS Recovery Utilities menu in macOS?
A) Startup Security Utility
B) Share disk
C) Recovery log
D) Recovery diagnostics
2. How do you start up into fallback recoveryOS on a Mac with Apple silicon?
A) Start up in recoveryOS, then hold Shift while selecting the startup volume.
B) From a shutdown state, press and release the power button.
C) From a shutdown state, double-press and hold the power button.
D) From a shutdown state, press and hold the power button.
3. Which feature is restricted when a device is in Lockdown Mode?
A) Incoming FaceTime calls
B) App Store
C) Calendar events
D) iCloud Backup
4. Where are sysdiagnose log files located on iPhone?
A) Settings > Privacy > Analytics & Improvements > Share With App Developers
B) Settings > Privacy & Security > Analytics & Improvements > Analytics Data
C) Settings > Privacy > Tracking
5. Which App Store app should you use to reset your Apple ID password when you use a friend's or family member's iPhone or iPad?
A) Apple ID Manager
B) Apple ID Support
C) Apple Support
D) Apple Reset
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: C | Question # 3 Answer: A | Question # 4 Answer: B | Question # 5 Answer: C |
