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Salesforce Certified Sales Cloud Consultant Sample Questions:

1. The sales team at Cloud Kicks has been late meeting project deadlines and missed multiple meetings.
What should the consultant recommend to the project manager?

A) Bring additional resources from the consulting firm to the project.
B) Confirm that the statement of work (SOW) Is realistic.
C) Revisit the communication plan and set up more frequent check-ins.

2. During a discovery session at Cloud Kicks, a major topic is highlighted that is outside the current statement of work (SOW). The addition to the project scope is necessary but will be difficult to implement.
How should the consultant proceed?

A) Revise the timeline to accommodate the new Items.
B) Create a change request for the new items.
C) Conduct another discovery session to define the new items.

3. The admin at Cloud Kicks recently implemented Sales Cloud and needs to understand the adoption of Lightning Sales Console. What should a consultant recommend to analyze adoption?

A) Open the Lightning Usage App.
B) Run the Salesforce Optimizer.
C) Create a custom report.

4. Cloud Kicks wants to measure the adoption of its Sales Cloud rollout.
Which key performance indicator (KPI) should the consultant recommend?

A) Number of User logins in the last month
B) Number of Community Contacts added In the last year
C) Number of Opportunities Closed Lost In the last month

5. Universal Containers (UC) has acquired another company that uses Sales Cloud and is migrating its legacy data, email alerts, and approval processes.
Which steps should the consultant perform to maintain data integrity?

A) Merge data from the existing Sales Cloud org into UC's Sales Cloud org, migrate email alerts, approval processes, and then users.
B) Insert users and migrate email alerts and approval processes into UC's Sales Cloud org.
C) Use the Sales Cloud clone feature to migrate email alerts and approval processes into UC's Sales Cloud org.

Solutions: