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Network Appliance NS0-193 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Troubleshooting NetApp Hardware and Software | - Cluster health analysis - System boot and startup troubleshooting - Root cause isolation - Performance issue identification - Log and event analysis - Hardware diagnostics and replacement |
| Topic 2: Data Protection and Storage Management | - Storage provisioning and management - SnapVault concepts - Snapshot technology - SnapMirror operations |
| Topic 3: Installation and Upgrade Activities | - Hardware replacement procedures - Software upgrades - Firmware upgrades - Node configuration |
| Topic 4: ONTAP Operating System Fundamentals | - Interaction with external components - Supported storage protocols - Disk and aggregate concepts - ONTAP networking concepts - Volume concepts - ONTAP logging mechanisms |
| Topic 5: Support Operations | - Documentation and case management - Customer support best practices - Remote support procedures - AutoSupport functionality - On-site support procedures |
Network Appliance NetApp Certified Support Engineer Sample Questions:
A customer mentions that their Windows users cannot access clustered Data ONTAP 8.3.1 CIFS shares. The users see "access denied" on the Windows side.
Host name resolution is working and properly resolves IP to host name and host name to IP and the customer can ping using host name and IP. In this scenario, which statement describes the problem?
- A. NTP is not enabled on the clustered Data ONTAP 8.3.1 cluster.
- B. The time on the controller is skewed by more than five minutes.
- C. There is no proper route to the storage virtual machine (SVM) running the CIFS server.
- D. iSCSI has been enabled on the SVM.
A hosting company is about to deploy a Microsoft Hyper-V environment connected to NetApp storage. They want to know which version of SMB and Data ONTAP should be deployed in this environment that supports continuously available shares.
In this scenario, what do you tell the customer?
- A. clustered Data ONTAP and SMB 2.1
- B. Data ONTAP 7 Mode and SMB 2.1
- C. clustered Data ONTAP and SMB 3
- D. Data ONTAP /Mode and SMB3
You started work at a company that uses ONTAP for storage. You want to verify that AutoSupport OnDemand is configured. In this scenario, which transport protocol is used?
- A. HTTPS
- B. FTP
- C. HTTP
- D. SMTP
Snap Drive for Windows has been installed and configured on a VMware virtual machine. The virtual machine has been configured with raw device mappings (RDMs) that are mapped to LUNs on a NetApp storage controller.
The RDMs can be seen as connected disks in Windows Disk Management.
However, Snap Drive is not enumerating the RDMs.
Which action will solve the problem in this scenario?
- A. Snap Drive and Virtual Storage Console (VSC) integration must be configured.
- B. Virtual Center or ESX servor logon settings must bo enabled and configured.
- C. Snap Drive must be installed on tin* VhtualCenter server.
- D. Snap Drive must have the preferred storage IP addresses configured.
After performing an upgrade in clustered Data ONTAP, you want to verify that the upgrade was successful.
Which command would you use to verify this task?
- A. system health controller sp upgrade show
- B. cluster ring show
- C. version -node *
- D. cluster show
