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HP HP2-B85 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| HP Sales Fundamentals | - Sales positioning and value proposition - HP partner and customer engagement concepts |
| HP Imaging and Printing Portfolio | - Overview of HP imaging and printing products - Product features and capabilities |
| Customer Needs and Solutions | - Identifying customer requirements - Matching HP solutions to customer business needs |
| Printing Technologies and Concepts | - Printing technologies fundamentals - Imaging and printing solution benefits |
HP Imaging and Printing Sales Fundamentals Sample Questions:
What is a benefit of HP Transmit Once technology?
- A. more heat and better fusion between toner and paper
- B. larger grayscale and delicate grayscale variations
- C. more pixels and brighter color output
- D. less network traffic and faster total print-job time
Correct Answer: D 🗳️
What is the key driver in a consultative type of sale?
- A. perceived customer benefits
- B. the product itself
- C. salesperson's victory
- D. short-term planning
Correct Answer: A 🗳️
What is a key reason that HP monochrome LaserJet print quality is better than that of competitive products?
- A. HP Scalable Print technology
- B. HP ColorSphere toner
- C. smoothest gray ramp
- D. higher fuser temperatures
Correct Answer: C 🗳️
Which print job is typical for a vertical business?
- A. proof prints
- B. letterheads
- C. business cards
- D. brochures
Correct Answer: A 🗳️
How many customers and printers are in the HP imaging and printing worldwide installed base?
- A. 30 million customers, 200 million printers
- B. 100 million customers, 400 million printers
- C. 400 million customers, 1 billion printers
- D. 200 million customers, 600 million printers
Correct Answer: B 🗳️
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