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ATD CPTD Exam Syllabus Topics:
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Reference: https://www.td.org/certification/cptd/introduction
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ATD The Certified Professional in Talent Development Sample Questions:
Which question is most critical for a talent development professional to answer before implementing an employee engagement survey?
- A. What is the purpose of the survey?
- B. Who should be included in the survey?
- C. How will the feedback be collected?
- D. What will be learned from the feedback?
Correct Answer: A 🗳️
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A talent development team is developing advanced emergency medical technician training for seasoned firefighters. Why are hands-on activities so crucial to this type of training?
- A. These learners are provided opportunities to explain their gained knowledge and review case studies that guide problem-solving scenarios of real-life situations
- B. These learners are aware of the importance of achieving and maintaining their strict compliance-driven credentials and appreciate having opportunities to test their knowledge with oral assessments
- C. These learners are exposed to real-life situations that not only require an extensive knowledge base of life-saving techniques, but also generate a strong sense of need and desire for achieving mastery of their practical skills
- D. These learners are provided a written course assessment that evaluates their achievement of the learning objectives for this type of training
Correct Answer: C 🗳️
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A talent development (TD) professional works at a small Internet-based company. The TD professional is tasked with training a group of customer service representatives to process refunds in a new software application.
Which component(s) should the TD professional include in the training plan?
Step 2
The TD professional is creating the training plan for the new software and wants to develop the learners ' troubleshooting skills by incorporating unexpected complexities that staff might encounter.
Which action(s) should the TD professional take?
- A. Assign a task that involves a problematic aspect of the software for the learners to work around.
- B. Provide an overview of the new software ' s features.
- C. Include assessment methods to evaluate learner understanding.
- D. Demonstrate the most common processes and instruct learners to refer to the software manual for other situations they may encounter.
- E. Outline the objectives of the training session.
- F. Have learners work through practice scenarios with unexpected issues and identify how to address each complexity.
- G. Give learners a job aid with the steps out of order and ask them to reorder the steps correctly.
Correct Answer: C,E 🗳️
A talent development (TD) manager at a company decides to purchase a training course that will be customized by the vendor. A firm deadline must be met for course delivery. Which approach to contracting should the TD manager use?
- A. Fixed-base pricing
- B. Cost plus incentive fee
- C. Performance-based pricing
- D. Cost plus fixed fee
Correct Answer: A 🗳️
A talent development (TD) professional has been asked to implement a knowledge management strategy.
Which is the best first step for the TD professional to take?
- A. Compile, confirm, and circulate documents
- B. Determine the organization ' s needs
- C. Choose an information-gathering system
- D. Locate information sources
Correct Answer: B 🗳️
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