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ServiceNow CIS-TPRM Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Application Configuration | 25% | - Configure third-party types and categories - Configure questionnaire templates - Configure TPRM foundational elements - Configure risk assessment templates |
| Topic 2: Remediation and Monitoring | 15% | - Implement due diligence processes - Create and track remediation tasks - Generate risk dashboards and reports - Configure monitoring workflows |
| Topic 3: Risk Assessment and Scoring | 20% | - Implement inherent and residual risk scoring - Define risk thresholds and matrices - Configure risk calculation models - Automate risk scoring workflows |
| Topic 4: Third-party Management | 20% | - Implement third-party lifecycle management - Configure SLA requirements - Manage third-party registry - Track third-party relationships and tiers |
| Topic 5: Questionnaire Management | 20% | - Build questionnaires using sections and questions - Configure questionnaire workflows - Assign questionnaires to third parties - Create and manage questionnaires |
ServiceNow Certified Implementation Specialist - Third-party Risk Management Sample Questions:
What is the primary objective of Third-Party Risk Management?
Response:
- A. To increase third-party dependencies
- B. To identify, assess, and mitigate risks associated with third parties
- C. To improve third-party service delivery times
- D. To minimize the cost of third-party services
Correct Answer: B 🗳️
In the context of Contact Configuration, what is the impact of poorly defined roles?
Response:
- A. Improved scalability and flexibility in managing contacts
- B. Increased efficiency in communication and problem resolution
- C. Enhanced security and data protection for both parties
- D. Decreased clarity and potential delays in addressing issues
Correct Answer: B 🗳️
In Third-party Risk Assessment Calculations, which of the following factors are typically considered?
(Choose two)
Response:
- A. The color of the third party,s logo.
- B. The financial stability of the third party.
- C. The geographical location of the third party.
- D. The third party,s adherence to relevant industry standards.
Correct Answer: A,B 🗳️
How does effective Third-party Portal Configuration impact the overall risk management process?
Response:
- A. By making the risk management process completely hands-off for the organization
- B. By significantly increasing the time required to manage third-party risks
- C. Reducing the importance of direct communication with third parties
- D. Through the automation of risk assessment processes, improving efficiency and accuracy
Correct Answer: D 🗳️
In the context of Third-party Risk Management, what role do technical assessments play?
Response:
- A. They ensure that the third party is able to meet the organization,s performance requirements.
- B. They provide insights into the third party,s market position.
- C. They help evaluate the third party,s compliance with IT security standards and protocols.
- D. They are used to determine the third party,s pricing strategy.
Correct Answer: C 🗳️
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